CONF 320: Interpersonal Conflict Analysis and Resolution

When, where, and why do relationships experience conflict? When are these conflicts productive and when are they toxic? How can you create space for problem solving and healing within relationships? In this course you will gain a greater understanding of assessing and intervening in conflicts as they arise between individuals and in small groups, learning concepts and skills for understanding the causes, patterns, systems and dynamics of difficult issues and situations. You will engage with different dimensions of interpersonal conflicts, from personality and individual differences, to relational history and context, to culture and worldview. Through hands-on tutorials, role plays and case studies, you will leave this course with a better sense of how to transform conflict through relationship-building, whether at work, as a professional, or in your daily life. Limited to three attempts.