Staff Positions

1) Manager or Senior Coordinator for Student Care and Conduct

(Job Advertisement Period : From December 19 2019 to January 31 2020)

Position Summary

As a part of student engagement and well-being at George Mason University’s (the “University”) campus in Incheon, Korea, the Office of Student Affairs (the “Office”) is committed to student safety and well-being by fostering a community of integrity and respect. The scope of the position includes the facilitation of the student conduct process, mediation services, and generalized support and referrals for students in distress, or in need of special accommodations. This position is an integral part of the Office’s team, and is a non-clinical role. Depending on the length of relevant experience, the position can be considered as manager-level role.


This position coordinates applicable case management responses for students who experience challenges that may interfere with their academic pursuits and/or may pose a threat to the health and/or safety of themselves, others, or the University community. This position supports the work of the University's threat assessment team and coordinates local implementation of the threat assessment team’s recommendations and directives as needed. While maintaining appropriate professional boundaries, the position also works directly with students to manage support and/or safety related interventions referred to the Office and/or who are alleged to have violated the Student Code of Conduct. The position is responsible for ensuring thorough documentation/files for student cases and outreach activities. The position actively collaborates and consults with faculty, deans, advisors, health care providers on campus and in the community, law enforcement, families (re: process and available services), and colleagues across the institution to develop action plans related to student and community safety. This position reports to the Associate Dean of Students, or designee and supports the recommendations of the University’s threat assessment team. This position collaborates with other professional staff in the Office on a daily basis to provide timely case management for a variety of complex student needs.


As part of the Office’s team, this position has the following responsibilities: 

  • Serve as a Conduct Officer: Investigate student conduct complaints; advise complainants and respondents of their rights, responsibilities and options; resolve cases informally when possible and refers cases to the formal conduct process as needed; maintains all appropriate files related to assigned cases; follow-ups to ensure that assigned conduct sanctions have been completed.
  • Serve as a point of contact for faculty, staff, and community members to express concerns regarding students in distress. Actively work to develop rapport across the institution with faculty, staff, and students to increase visibility of the Office’s programs designed to assist and intervene when students are in need of support for complex issues. Outreach to students in distress as identified through reports or who call or visit the Office, providing appropriate and timely interventions. Respond to critical incidents on campus as needed (evening and weekend work may be required).
  • Make independent decisions, exercising sound professional judgment, in responding to student crises and/or in developing student case management plans. Manage a revolving student case load, assigned through the Office, student conduct process, and/or at the request of the related personnel at Mason’s Fairfax, Virginia campus. Implement non-clinical interventions to provide care, support and resources for students who have challenges with their health/well-being, academics, behavior, safety or their general welfare, or who otherwise may be at risk.
  • Liaise with health care providers on campus and in the community, law enforcement, and colleagues across the institution to establish and ensure compliance with student conduct sanctions.
  • In coordination with the Health and/or Counseling Centers, provide post-hospitalization support to students returning from a mental/behavioral health setting and transitioning back to the University environment. Provide support for students who have been hospitalized for successful transition back to the University.
  • Support students in navigating a variety of the University’s policies and procedures, and seeking academic accommodations related to documented disabilities.
  • Support staff within the Office with referrals for food, housing, and other basic needs. Assist with referrals to/from the Stay Mason Korea Support Fund, managed by the Associate Dean of Students. This position may occasionally be asked to support fundraising efforts, assessment projects, and events.
  • Manage highly sensitive case information and help manage workflow and urgency of cases, as needed. Adhere to and execute threat assessment team and student conduct protocols, including the maintenance of accurate electronic case management records. Assist with conducting audits of case management records to ensure compliance with stated protocols. Maintains a system of follow up for students who are referred to campus or community resources, including providing services to encourage compliance with recommendations and care plans.
  • May serve on committees and assist with initiatives outside of the Office.
  • Participate in communication/outreach efforts on behalf of the Office, including presentations to faculty, staff, and students about the well-being, student conduct, scholarship programs, and related processes.
  • Develop and maintain relationships with community and campus entities to stay updated on services that may be of value to Mason Korea students and/or who may refer students to programs coordinated by the office of student affairs.
  • Carry out special projects on behalf of the threat assessment team and/or the Office that are designed to enhance campus and student safety.

Required Qualifications

  • Completed Master's degree in social work, psychology, student affairs, legal or a related field.
  • One or more years of experiences working with non-clinical case management, advising, or otherwise coordinating individual services for students and/or clients.
  • Experience conducting record keeping and maintaining documentation in compliance with rules of confidentiality.
  • Experience collaborating and working on teams.
  • Excellent English verbal and written communication skills.

Preferred Qualifications

  • Professional work experience in higher education in Korea.
  • Excellent Korean verbal and written communication skills.
  • Experience working with student information databases/systems and familiarity with FERPA privacy regulations.
  • Ability to maintain a high level of professionalism and confidentiality at all times.
  • Experience responding to crisis situations.
  • Awareness of student retention theories, practices, and issues affecting diverse college student populations.
  • Demonstrated experience working with diverse populations such as low-income, people of color, military veterans, DACA/Dreamers, and first-generation college students
  • Experience making professional presentations to large groups.

Submissions and Inquiries

  1. Interested Applicants must submit (1) a cover letter, (2) CV, (3) Contact information for three references to by January 31, 2020 or earlier.

2) Global Gateway-Mason Korea On-Site Program Assistant for 2 months

(Job Advertisement Period : From December 19 2019 to January 05 2020)

The Global Gateway On-Site Program is looking for an Assistant who will assist the incoming Global Gateway Spring 2020 semester students to obtain their Alien Registration Cards (“ARC”) at the Immigration Office in Seoul, South Korea.
The position will be working for two months and 20 hours each week from Feb 06 2020 through April 05 2020.

Responsibilities include, but are not limited to:

  1. The first point of contact for international students in the Global Gateway Program
  2. Assist Gateway students in obtaining their ARC cards, and visiting the Immigration Office
  3. Work with the International Office at Mason Korea to inform students of the immigration process.
  4. Airport Meet and Greet: Airport transportation to GMU Korea Campus
  5. Songdo Orientation: Coordinate support for students upon arrival to Korea
  6. On-call for emergency protocols for Global Gateway (ex. visiting hospitals, and emergency)


  1. Two months; for 20 hours each week,
  2. KRW 950,000 per month


  1. Be fluent in Korean and English;
  2. Understand the Immigration process to obtain an ARC card for an international student;
  3. Have regular access to the Mason Korea campus as well as the Immigration Office in Incheon; and
  4. Be mature and understand the needs of first-year students

Submissions and Inquiries

  1. Interested Applicants must submit (1) a cover letter and (2) CV to by January 05, 2020 or earlier

3) Director of Strategic Partnerships - Reposted

The Director of Strategic Partnerships expands the network of academic and employer relationships that support the University’s vision, by targeting, recruiting, and signing right-fit strategic partnerships under the general supervision of the Chief Business Officer. This position is responsible for the pursuit and signing of new national strategic partnerships while supporting the pursuit of new strategic partnerships in GMU Korea. This position reports to the Chief Business Officer.

  • Target national/international strategic partnerships with right-fit University partners, associations, third-party alliances, and academic institutions.
  • Project a professional presence and deliver presentations to potential partner organizations with the sales acumen in line with University policy and process
  • Regularly monitor and review projects in order to ensure objectives and deliverables are met.
  • Demonstrate thoughtful and appropriate time management in extending the vision, strategies and tactics required for profitable and sustained partner engagement and implementation across all assigned accounts.
  • Develop and manage prospect pipeline and prospect pursuit strategy
  • Collaborate all prospecting efforts with appropriate internal and external clients
  • Develop and execute national/international GMU Korea hosted events in support of partnership pursuit efforts. Participation includes pre-event efforts to secure partner participation and marketing of the event to appropriate audiences, support the day-of activities and complete follow-up tasks.
  • Participates in strategic planning, organizing, developing work processes, identifying and implementing improvements, and leading organizational impacting projects
  • Develop University policies governing impact and partnership development and knowledge exchange in response to changes in legislation and/or to reflect best practice
  • Interact with and support the efforts of a diverse team of individuals.
  • Perform other duties as assigned by Chief Business Officer.

Minimum Qualifications·      

  • Bachelor’s degree or higher in Business Administration, Management, Marketing or related field
  • 10+ years of experience in business development and strategic partnerships in solution selling across internal and external corporate clients. Well networked in area of expertise, with an appreciation of related funding supporting knowledge transfer.
  •  Demonstrable partnership development skills and academic/industry collaboration either through experience in the preferably higher education sector or from an industrial/commercial perspective.
  • Experience of provision of high-quality customer care to a wide range of internal and external corporate clients.
  • Knowledge of general national/international policies for University how to exchange and experience of delivering support and development to academics in related markets.
  • Understands the national impact landscape and able to translate impact policies into operational plans.
  • Oral and written communication and presentation skills that enable effective collaborations at all levels and which stimulate the trust, confidence, and enthusiasm of the academic community, college and professional service staff, partner organizations and external bodies dealing with highly complex issues.
  • Excellent computer literacy; for example use of excel, PowerPoint, and word.
  • Demonstrable ability to lead the proposal development stage of collaborative projects.

How to Apply :

Application Materials in below must be submitted via EMAIL to "" before February 29th 2020 or earlier.

  • A cover letter that explains your interest in the position and any other relevant experience;
  • Current curriculum vitae;
  • At least three references with full contact information. References will not be contacted without consent from applicants.
  • Application materials should be received by February 29th 2020 and review of materials will begin immediately thereafter.