Student Complaints

Why, When, and Where to File Complaints

While Mason strives to provide students with the best experience in public higher education, individuals may encounter issues or situations that may not meet that ideal.

In these instances, Mason wants you to use the resources and processes available at the unit, school or college, and university level to obtain resolution. Our goal is to provide you with an easy-to-navigate framework so that your concerns are addressed in an efficient fashion.