Academic Advising Appointment Policy

Students must use their official Mason Email account when seeking advice through email. United States federal privacy law and Mason policy require that any communication with a student-related in any way to a student's status be conducted using secure Mason systems.

When e-mailing an advisor, please include (a) your first and last names, and (b) your G-number. Advisors can answer quick questions via email. If your questions require extensive advising assistance, the advisor may request that you schedule an appointment.

Appointments with advisors are scheduled for 30 minutes by default. If you expect to need more time, you should explicitly request extra time with the advisor when scheduling your appointment.

Click on “Find My Advisor” button below on this webpage to schedule a meeting with an advisor. Please use Mason Email account when you schedule your appointment so that you are able to get a meeting notification.

1. Write down questions that you have in advance, and bring the questions with you.
2. Bring a pen and paper and be prepared to take notes as needed.
3. Bring any other supportive or necessary documents relevant to your appointment.
4. If preparing for course registration, review your major’s four-year plan and check course availability at Patriot Web, then draft a list of courses and bring the draft with you.

Situations may arise that cause you to cancel an appointment. If you need to cancel your appointment, please notify the advisor through email as soon as practicable prior to your appointment. This can help your peer students getting a slot who are in need.

If you are late to your advising appointment by 10 or more minutes and appear before the conclusion of your scheduled appointment, the advisor may, at his or her own discretion, choose to either advise you, or require you to reschedule your appointment.

If you do not arrive before the conclusion of your scheduled appointment and you did not provide notice to the advisor prior to your appointment, your absence will be marked as a “no-show.”

After two (2) “no-shows” during any point in a semester, you will not be able to schedule an appointment during all peak-advising periods of that same semester. Peak advising periods include the weeks immediately both prior to and after the start of a semester, and the final weeks of a semester. Your “no-show” counter will reset to zero (0) at the conclusion of the semester.

What You Can Expect an Advisor to Do

• Guide, mentor, and support as you make academic progress for your degree program.
• Listen to questions, concerns, and assistance in the development of decision-making skills, self-evaluation skills, and educational plans.
• Answer your questions in a timely manner.
• Effectively communicate Mason’s policies, deadlines, and degree requirements.
• Refer to appropriate campus resources, organizations, and faculty/staff members as needed to facilitate academic performance and enhance your college experience.
• Uphold the values, policies, and procedures of their schools, departments, and the University.
• Maintain confidentiality of student records.
• Maintain accurate online records of all advising contacts with students.

What You Are Expected to Do

• Schedule and attend advising appointments at least once a semester.
• Review your four-year plan and the courses you will need to register for the upcoming semester and bring the list with you when you come for advising.
• Familiarize yourself with Mason’s policies, procedures, and major options.
• Read both print and electronic university communication, and respond when needed.
• Be responsible and reply to the advisor’s requests and comments through emails and phone in a timely manner.
• Review your academic progress every semester using the Degree Works on Patriot Web.
• Assume responsibility for all decisions and actions that may impact academic options.
• Be aware of all-important dates and deadlines each semester.